Shipping policy

Last Updated: 01/06/2026

Thank you for shopping with Hue nest Candles. We take great care in handcrafting and packaging each order to ensure it reaches you safely and beautifully.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

During festive seasons, sales, product launches, or peak demand periods, processing times may be slightly extended. Customers will be notified of any significant delays.

Orders are not processed or shipped on Sundays or public holidays.

Shipping Timeline

Estimated delivery times:

Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 5–8 business days
Remote Locations: 7–10 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, and other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order value.

Free Shipping: Available on eligible orders as announced on our website from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing tracking details.

Customers can track their shipment using the tracking link provided.

Packaging

At Hue nest Candles, every order is carefully packed to ensure your handcrafted candles, wax sachets, and gift hampers arrive in perfect condition.

Due to the handmade nature of our products, slight variations in appearance are normal and do not affect product quality.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Hue nest Candles is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.